Shipping policy

Shipping

Christina Holland Designs are created and ship from the CHD studio in Tucson, AZ via USPS. Most orders ship within 3-5 business days.

 
You choose your shipping preference from the United States Postal Service (USPS). 


ALL orders ship with a tracking number and insurance for loss or damages while in transit. Your tracking number will be emailed to the address submitted with your order- please check your spam folder if you haven't received your tracking number within 5-7 days.

 
Once packages have shipped I, Christina Holland, cannot not be held liable for any loss/theft or damages incurred in shipping and by submitting your order you acknowledge once it leaves the CHD studio any changes to order or liabilities are out of my hands. 


If you have not received your order within 3 weeks, please alert me immediately AND contact your local post office. All orders are insured for loss or damages while being shipped, but USPS does have time limits on filing a claim. It's important to contact your local post office in a timely manner to ask them to assist you in locating your missing package. Often they will have someone contact you at the last known post location it was received and if unable to locate it they will tell you to start a claim- file your claim as soon as possible to stay within their policy guidelines (approx 30 to 60 days, see USPS for more). 


If you live outside of the continental U.S. and would like to place an order, please contact me with your shipping address and item(s) in your order. I will get back to you with a shipping total and invoice. Please allow extra time for shipments outside of the continental U.S.


Most items will ship within 3-5 days (depending on federal holidays); “Made to Order” items must allow up to 3-6 weeks for creation and shipping (time varies by item, please inquire for more details). Split orders may be possible, please inquire when submitting an order in the “Notes to Seller” section; be aware additional shipping charges may be incurred.


If an order arrives damaged, please see “Returns/Exchanges & Damages/Repairs” section for proper steps to take to ensure the insurance refund.

 
Rush Orders are not always available because of the nature of handmade items. They are accepted on a case by case basis and may be subject to a rush order fee. Please inquire: info@christinahollanddesigns.com